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Very responsive and easy to work with. Every call was returned promptly and all questions answered to my satisfaction. Installation was performed per schedule and the work area was left clean when they left. Excellent!

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An outstanding contractor. Very quick, courteous and cost effective. I will definitely be recommending the contractor to friends and family.

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It was a positive experience. John took time out of his busy day to answer my questions over the phone, so I had a better idea about the available options. He and his wife Debbie were willing to address even the small details in order that we clearly understood which of the American Standard products were being offered to us. There are less cold pockets of air in our home now that the new heat pump was installed.

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Working with John Bassett was a good experience. His crew worked hard and did things right. He took the time to explain how each device he installed functioned.

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Bassett Home Heating is Awesome, in one month our heating bill dropped!

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John Bassett was a good contractor to work with. His sons work well with him. He was very professional and had the gas company and the city inspector here in a very timely manner, the same day as the installation.

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The best thing was getting rid of a huge old monster of a furnace and having a nice compact unit in its place and it was all done within a matter of hours. We also like the air cleaner, great for our allergies!

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The best thing: The Price, the Quality and that its AMERICAN made!

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There promptness in doing the work, as it was the heater for the daycare center and the children badly needed the heat.

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I thought the technician was a reasonable guy who didn't try to oversell me. He and his son came in while I was gone. They did everything they said they would do and left without any fuss or muss!

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The technician was knowledgeable and efficient. The system is wonderful and quiet. They came out in a snowstorm to replace our furnace.

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We feel that we made the right choice in selecting American Standard! We are pleased that we chose Bassett Home Heating. John quoted a fair price, did an excellent job on the installation and followed through with his commitments.

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Outstanding experience overall. John Bassett did a great job installing our new A/C unit. We contracted with John a few years back to install our American Standard furnace as well as electronic air filter. He also provides reminders for annual maintenance on the system. They always exceed our expectations. We have recommended them to family and friends and will continue to do so.